Deposits are most commonly declined by the issuing bank due to restrictions on online gaming transactions. We recommend using PayPal, Online Banking, or the FanDuel Prepaid Play+ card for the highest success rates. Please verify your billing address matches your account details exactly.
If we cannot automatically verify your identity during signup, you will be prompted to upload documents. Go to Account > Verification and upload a clear photo of your government-issued ID (Driver's License or Passport) and potentially a proof of address (Utility Bill). Review usually takes less than 24 hours.
Wagering requirements vary by promotion. Typically, our "Play It Again" welcome bonus refunds net losses as site credit which has a 1x playthrough requirement. This means you only need to wager the credit amount once before any winnings become withdrawable cash. Always check the "Terms & Conditions" of the specific offer.
Ensure you are physically located in a legal state (NJ, PA, MI, WV, CT).
Desktop: Make sure the GeoComply plugin is installed and your Wi-Fi is turned on.
Mobile: Go to Settings > Privacy > Location Services and ensure FanDuel has permission set to "While Using the App". Disable any VPNs or proxy software.
Still need help?
Our support team is available 24/7 to assist you.
Live Chat
The fastest way to get answers. Average wait time: < 2 mins.
Email Support
Best for complex inquiries or document submission.